Market Research: Our in-house research team will investigate your industry, analyze your competitor's online presence and build a competitive analysis summary upon which the initial design and configuration direction will be based.
Understanding how your competition leverages the Web is vital to your success.
Before any work is done on your site, our research team will conduct a comprehensive analysis on your competition, including online marketing efforts, design, code, site architecture and functionality.
Key Features:
• Analysis of Three Major Competitors
• Professional Research Conducted by Experienced Market Analyst
• Report Focused on Actionable Web Areas
Deliverable(s):
> Comprehensive Competitive Analysis Report
> Checklist of Actionable Items to Enhance your Web Presence
Brand Development: As your brand building partner, we take your company's image to the next level with creative logo and copywriting services.
Your brand is your single most important marketing tool. It is the message that builds trust and distinguishes your product or services within the marketplace. With over 10 years of online branding experience, our team of experts will create a message through images and content that will build a recognizable Web presence.
Key Features:
• Brand Imaging Consultation
• Professional Copywriting Services
• Feedback Loops
> Online Branding Plan
> Company Logos and Directional Buttons (Up to 10 sub logos per site)
> Complete Site Copy (Up to 50 pages)
Design: Our creative and development teams will create your story on the Web with a perfect mix of high-end design, leading-edge code and engineering.
A smartly designed website with supporting applications that perform, inform, and can be effectively navigated is fundamental to creating an outstanding Web presence. Our team of award-winning creative experts and seasoned developers will design and build a site that performs even better than it looks.
Our detailed project development process will ensure you always know exactly where the project stands. We deliver on time, every time and we will prove it every step of the way.
Key Features:
• Design Vision Document
• Detailed Production Schedule with Milestones
• Fully Developed Proposal of Project Scope and Supporting Modules
Deliverable(s):
> Wireframes
> Application Development Proposal (As needed basis)
> Network Architecture Spec sheet
Development: Our software engineers work day and night to turn the initial design wireframe mock-ups and production specs into a fully functional website. Integrating Flash, HTML, PHP and databases seamlessly, our developers will build a powerful, bug-free site. It will work.
The development phase is where all of the elements of your site come together. Per your specifications and industry best practices, our software engineers efficiently bring your Web presence to life. For every step from programming to multimedia integration, you will be able to check the status of your site through our secure staging servers.
Key Features:
• Private, Secure Staging for Site
• Flash, HTML, PHP, MySQL
• Optimal Programming Language and Application Usage
• 24-Hour Development Cycle
> Weekly Status Reports
> Application Delivery
> Site Delivery
E-Mail: Email is perhaps the most important communications tool used by businesses. No more worrying about missing an email with our high-availability BSP Mail Service. End-users expect their hosted email systems to be available all the time, night or day. Our hosting service takes the load off your internal IT staff, while offering 24 x 7 x forever coverage for your managed email services.
Send and receive messages with confidence using this enterprise level clustered BSP Mail Service. Get mail addresses with your website url. It's all included.
This managed service provides you with unlimited email accounts with a 99.5% SLA. A complete outsourced solution that's backed up in our world-class, secure, hosting environment.
Key Features:
• 99.5% SLA
• Virus Protection and SPAM Filters
• Email Marketing Software
> Unlimited email addresses
> 24 x 7 x forever coverage
Team: Our people are what you get. At PingWorx it isn't just about the services we provide, it's about the people behind them and how they work with your account. After our initial discussion and engagement letter, we feed your project into a collaborative network of designers, engineers, and support staff that manages the look and feel, development, and initial launch of your site. Once your site is live, we assign a dedicated account team that seeks to help you maximize your investment and constantly enrich your Web presence.
We provide one dedicated account manager who has an entire team of experts behind her to deliver your needs.
If your request requires a flash programmer, one is a phone extension or chair away. You need database experts, one desk down. 3-D artists, Ruby experts, SEO specialists, etc. they are all working within the same offices. We share the same management. We eat lunch together whenever we can. We all share the same priorities - yours.
Key Features:
• You don't worry about sick time or vacation days for this team.
• Complete failover project management
Deliverable(s):
> Content changes on demand. Most just hours away!
Business Modules: PingWorx includes the writing of code to implement key business modules such as shopping carts, database integration, streaming audio and video or incorporating AJAX or flash. It's true. We really do include programming for any standard website module needed for your site. (But no, that wouldn't include flight simulators!) We will even integrate third party business tools such as shopping carts, store locators, calendaring and live chat to create the ideal user experience for your customer. Our multiple partnerships allow us to integrate modules quickly and effectively.
We get you to Web 2.0. Do more with PingWorx business modules. These powerful tools support interactivity and increase time spent on the site. This means increased business and profits for your company and increased site stickiness. These modules are customized to work seamlessly with your site and are supported by our expert in-house engineers. No more $150+ an hour programming and development bills, just one more way we make a difference!
Key Modules:• Ecommerce/Shopping Cart
• Online Support Desk/Live Chat
• Interactive Calendar
Hosting: Your robust, dedicated hosting platform provides full hardware redundancy and complete Firewall security.
Your solution is delivered with our high-availability Web hosting infrastructure. High powered, dedicated servers give you the fastest load times and are scalable to meet the ever-increasing demands of your business. Our three-tiered security foundation features 24x7 video surveillance, 24x7 onsite security personnel and managed Firewall services to ensure that security is never an issue.
Key Features:
• Highly Scalable
• Multiple Dedicated Web Servers
• Managed Firewall
• Daily Data Backups
• High-powered Cisco Network
• 4 x 1.5 Megawatt Backup Generators with 30 Days of Preloaded Fuel
• High Disk Storage & Data Transfer Allowance
• Multi-layered Security
Marketing: An effective Web presence is more than just having a website with a distinctive look and feel; the best site in the world could fall on blind eyes. Our in-house marketing team will make sure your site gets seen, and by the right people.
First, there is the ever critical SEO marketing. We take it extremely seriously. We develop and implement a SEO plan that will get your target customer to your website in droves. We go all the way to the extremes of link-building campaigns to grow your page rank.
Second, we become intimately involved with your brand and your product line. Our online marketing experts will advise your in-house marketing department with plans to reach your target market on the Web, including advanced online marketing techniques such as viral marketing, social networking, CPM and keyword targeting, and more..
Key Marketing Vehicles:
• SEO Implementation and Link Building Campaigns
• Online Marketing Advice, including Viral and Social Networking Techniques
• Banner, Flash & Splash Page Creation
Deliverable(s):
> Quarterly Marketing Spend Proposals
> SEO, Traffic and Keyword Analysis Report
24x7 Technical Support: Live chat, call us at 888-262-6161, or please use the form at right to tell us more about your needs. We'll follow up with you in one day or less.
Complete system administration keeps your site performing optimally 24 hours per day, 365 days per year. Our staff works around the clock applying patches, managing backups, troubleshooting errors and monitoring uptime to guarantee that your Web presence is always there for your customers, even when you can't be.
PingWorx's parent company BroadSpire, Inc. is the cutting-edge leader in managed hosting services and systems availability. With 10 year of expertise we do everything first rate. Our NOC managers and technicians know how to keep even the most Web-dependent companies continuously available and secure.
Key Features:• Best Practice System Administration
• Disaster Recovery Plan
